NOTE: The original article is at http://www.jnytt.se/Read__9798.aspx

 

 

 

 

 

 

Medison's CEO answers questions (Jnytt)

 

 

THE SWEDISH CONSUMER AGENCY: MEDISON IS BREAKING THE LAW

 

When the storm started around Medison a couple of weeks ago many

companies reacted on that the computer manufacturer linked to them

from their web page.

 

The companies that against their will were featured in links on

Medison's web site had never been in contact Medison before. When

Jnytt spoke to Ivancic one week ago he explained that it was a mistake

that the links were still present on the web page and that there was

no time to update it before the discussions started in the media.

 

Despite Ivancic admission that the links were a mistake they were not

removed immediately. Instead the links remained and were removed one

by one, when each individual company, that Medison linked to, made

themselves heard. Ivancic blames lack of time.

 

- Because we didn't manage, he says and explains that he is personally

responsible for the web site and doesn't have time to manage

everything as well as he should.

- Right now I am managing the web site, we no longer have the person

that managed the web page before, he says. Ivancic don't want to

confirm that the person who managed the web page before has been fired

but he suggests it.

- There were several errors and such, he establishes. But I do not

want to blame someone else, in the end I am responsible, he continues.

 

 

 

THE KEYBOARDS

 

Many questions have also been asked about how the keyboards of

Medisons computers will look. If the computers are delivered all over

the world, how can then Medison ensure that each customer gets the

type of keyboard that they want? Ivancic have earlier stated that the

keyboard type is determined from the delivery address, that a Swedish

customer automatically will receive a european keyboard.

Medisonscam.info is critical to how Medison is solving the keyboard

problem in countries like Canada, where both English and French

keyboards are used.

 

When Jnytt asks Ivancic how he has intended to solve the keyboard

issue he sticks to his earlier explanation. According to him the

computer will be delivered with the keyboard that is most common in

the region the computer is delivered to. If a customer wants a

different keyboard Ivancic says the customer can easily add this to

the order by sending an e-mail to Medison. The type of keyboard on the

computers, that are assembled in Brazil by Medison, will according to

Ivancic be customizable without any problems. He claims that Medison

already have received e-mails from customers that have asked questions

about which keyboard the computer will have.

 

 

 

TERMS AND CONDITIONS

 

One week ago it was revealed that the policies that Medison

published on their web page was copied verbatim from apple.com. When

this was published in media Medison removed the policies from

the web page and has since then not had anything like it. Jnytt called

Cecilia Hurtig, a lawyer at Swedish Consumer Agency.

 

- My judgement is that they are breaking the law of marketing, Hurtig

establishes. If one does not get all the information one is entitled

to at the time of purchase one is entitled to cancel the purchase, she

continues.

 

Jnytt confronted Ivancic with that the company is breaking the

[Swedish] law when they no longer have any terms and conditions. Ivancic

explains that he, together with a lawyer, is working on establising a

new policy. He does not want to reveal the lawyer's name,

because the lawyer would then risk being harassed by media. He also

says he is unable to say when the new policy will be published. On the

other hand Ivancic says all customers that regret their purchase

because the company has no privacy policy, gets their money back.

- They have this freedom and the opportunity to get a refund from

2CO, he says and refers to the bank organisation in the USA that are

handling the money.

- It is best for them to send a mail to 2checkout, he continues.

Ivancic explains that customers, if they want, also can contact

Medison but that it probably is faster if the customers contact the

banking organisation directly. This also means hat all persons that so

far have ordered a computer from Medison may cancel their purchase and

get a refund.

 

 

 

NUMBER OF SOLD COMPUTERS

 

In the interview Jnytt held with Ivancic this Monday he meant that

Medison had already sold more than 300,000 computers and 10,000 of

these to private persons. This was also a misunderstanding means Ivancic.

- We have sold a few thousand to private persons, says Ivancic. He

sticks to that the company has more than 300,000 orders, but that

these are large orders without any decisions taken regarding them.

Also most of these 300,000 orders are, according to Ivancic,

distributed across a three year period. He means that it is companies

that are interested in computers from Medison and that these orders

are planned further on in the future.

 

 

 

ASSEMBLY AND DELIVERY

 

According to Medisons plans the computers that have been ordered will

be sent to the customers on August 15. Exactly from where the

computers will be sent, he says he doesn't know.

- We have a vendor that has promised to send the computers that we

are ordering to our customers. That vendor has also said that it can

send parts for assembly in Brazil, explains Ivancic. Computers are

being assembled in Brazil right now, that I can say. They are being

assemblied by one of our partners, he continues.

 

According to Ivancic the computers are being assemblied by Mastiff

Technology, that according to Ivancics information is in the state of

Sao Paulo. Jnytt has not been able to confirm if such a company exists

or not. Ivancic is also unable to, with only a week until delivery,

answer if the computers will be delivered from Brazil or from Asia. He

explains that the thought is that the computers for the american

market will be delivered from Brazil and the others delivered from

Asia, exactly how this will be arranged he can't answer to. He says he

is on his way both to Brazil and to Asia in the near future to find

out how everything will be arranged.

 

 

 

 

HOLD YOUR ORDER

 

 

Every day new information is revealed about Medison and its CEO, Valdi

Ivancic. The discussion if they are a fraud or not continues on the

INternet . Ivancic himself means that the discussion that takes place

on the Internet and in media takes too much of his time right now. He

means that right now he rather focuses all his power to deliver the

computers as soon as possible.

- I am seriosly thinking about making a stop in talking to media, he

sighs. If you think it's a fraud then wait. Order when you see others

have got, that is the best for us and the best for them too, states

Ivancic.

 

 

 

Andreas Söderlund

info@jnytt.se